Welcome to the LabKey Support Forum. This forum is for questions regarding LabKey Server general usage, installation, or development.

Posting Questions

Before you post a new question, please search to see if someone has already asked a similar one.

Next, please review the Community Forum Guidelines.

When you post a question, please include the following information:

• Your operating system.
• Web browser.
• Version number of LabKey Server.
• A detailed description of your problem or question, including instructions for reproducing your issue.
• Error information. Please attach log files to your message, rather than pasting in long text. Error pages and log files also include an Error Code. Please include this code in your message.

Additional Resources

• Installation Troubleshooting Guide
• Search all forums

User Account

In order to post to the community forum, you'll need to register for a user account.  If you already have an account but have forgotten your password, you can reset your password using the link on the Sign in page.

On this page you can subscribe to be notified about new releases, updates, and topics of community interest.

If you have a question, first see if we have already answered it. No account is required:

• Search this Announcement Board
• Search the Documentation

• We can best help you if you give us a little more information via our "Ask a Question" page.
• Provide as much detail as possible and we will reach out when we have an answer.
• Questions asked in this way will be posted to the Announcement Board on this page if they are of general interest.

• Every documentation page includes a Docs & Product Feedback widget.
• Ask your question on the page most relevant to your topic. An account is required.
• We will improve the documentation, and follow up with you directly upon request.