Rich,

My guess is that you still have the old database server, that was installed with 9.3, installed and running on your server. If you do not need any of the data in these database, my recommendation is to go through and uninstall it by hand if it is not already uninstalled.

-Brian

The "labkey_postgres" user is the Windows user that the PostgreSQL installer creates. When you uninstall PostgreSQL, it doesn't delete any operating system users. You should delete this user manually before trying to reinstall via the LabKey Windows installer.

Adam

Hey guys, thanks for the suggestions. I removed the user labkey_postgres (removed it from the registry and removed the directory from the users directory. I'm not seeing any remains of this account now and there is no sign of the post gres database (it's gone),I also removed the labkey service and rebooted. I am still getting the same error. Are there any batch scripts to ensure that labkey server is removed or are their registry keys I can check? Please let me know. Thanks so much for your help -Rich

Another quick update , I did the following:

Went to the Add/Remove Programs and to double check that postgresql was gone.

Tried to remove the postgresql server installation directory. (rd /s /q "\PostgreSQL\8.3")
put was not there

Deleted the user 'postgres' (net user postgres /delete)

This was there, so I removed it , rebooted but an still getting the same error. net user is showing that the account is gone.

Checked the Registry entries. Loked at (HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-8.3) and (HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Services\postgresql-8.3)

Both were already removed previously from the uninstall

Checked on the postgresql-8.3 service. (sc delete postgresql-8.3)

Was not there.

figured it out, my windows machine's password criteria was set pretty high. Thanks again!