500 error trying to export a large query | Brian Connolly | 2012-01-27 07:51 |
Status: Closed | ||
Michael, Can you provide us with little more information about your server and the query that you are attempting to run. - What version of LabKey are you running - What is the database type (postgresql or MS SQL Server) and the version that you are using? - Information about your LabKey Server and database hardware. -- Are they run on separate servers -- # CPU, Memory -- Is the hardware a desktop, server, laptop, etc - What is the query you are attempting to execute and how are you running it? - Can you send us an export from the Queries Admin Console -- Goto your Admin Console -> click on Queries in the Diagnostics section and hit the export button at the top of the page. - Can you send us the labkey.log file for your server. You can find that in the Tomcat logs directory. Thank you, Brian |
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